Best Live Chat software vendors offering a partner program for Systems Integrators

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Diligent

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Featured company

United Kingdom

We Empower Leaders to Drive Greater Impact At Diligent, we believe in a world where transformational leaders can build more successful, equitable and sustainable organizations.One million users and more than 700,000 board members and leaders rely on Diligent software to connect insights across governance, risk, compliance, audit and ESG to drive greater impact and lead with purpose.

We are part of one of Pakistan's largest technology groups with interests in Telecoms, Data Networks, Software, Tower share and cyber security. We have 2 companies listed on the Pakistan Stock Exchange, which should give a good idea of our overall strength. Supernet E solutions is the software division and among other products, we are Pakistan's largest Local Call Centre solution provider. We compete against Avaya and Cisco and have replaced both in multiple locations. Our customers include top Financial companies, Airlines, Retail etc. The solution is our own developed and has been tested live for up to 30,000 daily inbound calls and 100,000 outbound call attempts daily. Below is a list of options which we our reseller will offer. 1 Start your own tracking company 2. Start your own Online Corporate Training Company 1. Our state-of-the-art platform provides everything you need to launch your own training business effortlessly. 2. Engage learners with interactiv ...

United Arab Emirates

ABOUT US:We are a leading IT solution company based in the UAE, providing world-class solutions to our valued clients. Our advanced business software solutions are designed to help your business grow and succeed. We take great pride in serving our clients and working with many high-profile companies. We offer consultancy assistance services to help you create a better future for your business. Our vision is to inspire individuals to challenge their goals and enhance their business productivity with reliable and effective IT solutions. We deliver high-quality IT solutions that maximize your business and strengthen your business infrastructure.WE MAKE YOUR BUSINESS FRUITFUL FOR YOUOur team of highly skilled and supportive professionals will assist you at every step of your business journey. With our experience and expertise, we will make your business more interesting with unique solutions. We provide advanced IT solutions that enhance your productivity with efficiency and e ...

United States

LiveSwitch owns and operates one of the most powerful global real-time communications platforms that powers live interactive video experiences. It powers some of the most exciting customized live interactive video experiences in the market, with customers including Adobe, NASA, NBA, NFL (used in the SuperBowl), Deutsche Telekom and WWE. LiveSwitch has transformed the company from developing tailored solutions through professional services to delivering several innovative and disruptive out-of-the-box products for businesses of all sizes across multiple industries. Our core products include: - LiveSwitch Contact: A text message-to-video call web product that supports on-demand recordings, used to provide video estimates, remote field services, telehealth visits, compliance documentation and more. LiveSwitch Contact lets businesses expand their reach, save money, and increase revenue through on-demand video and recording. - LiveSwitch Concierge: A product that lets busine ...

The Global Leader of Graph Business SolutionsBitnine transcends big data problems by creating solutions that are consistently evolving. Bitnine was founded on principles of collaboration, innovation, science and creativity. This is reflected in the company culture where the employees are not only highly skilled, they are highly passionate about what they do.Our primary objective is to achieve business outcomes that position your company for long term success. So when your organization is facing a big data challenge, do not feel overwhelmed, we will face that challenge with you and prevail. This is our mission. This is our calling. This is our promise to you!

Belgium

We have the right workplace solution for your offices!Building owners, landlords and companies all have one thing in common: they struggle with data gathering, space optimisation and monitoring usage in a structural way across an organisation. We have workplace solutions at every one of these stages. Our marketplace allows instant office space bookings, while our workplace software optimises your existing spaces. Through the powerful combination of both, you can automatically monetize your unused space.

OUR MISSION: Deploy conversational AI applications to global enterprises for seamless communicationWe seek to drive change by disrupting convention and status quo. Our cutting-edge technological solutions, powered by advanced NLP and effective intent analysis, map the entire customer journey to send automated responses in seconds and create an exceptional customer experience (CX).Our scalable conversational AI automation solution transforms customer and employee communications and thus boosts customer satisfaction. Available both in on-premise and cloud environments, Enterprise bot AI enables businesses to have omnichannel natural language conversations – email, webchat, voice, and mobile apps – with their users and in any language.

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers.More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Jivaso is transforming the digital recruitment industry with its unique Employee-as-a-Service (EaaS) Platform. We are on a mission to transform work operations with the convergence of people, technology and places.Employers can create a team on our talent marketplace and subscribe to it on a monthly basis. Pay as go monthly plans with no contract or cancellation fee. Unlike other freelance platforms, our goal is to establish long term relationships, and deliver quality value – essentially offer employers an in-house talent solution except we are remote. We utilize time tracking, project management and collaboration tools to provide a unique experience. Throughout the journey, we have dedicated Client Partners to assist with work planning, collaboration, reporting and issue resolution.

Comm100 is the only customer service platform that offers an omnichannel customer experience hosted both on the cloud or on-premise. Our software makes agents’ lives easier by offering live chat, chatbots, routing rules, agent assist, and agent consoles. We offer personalized partnerships to earn additional revenue with our flexible partner program. With our best-in-class security and compliance, we guarantee you peace of mind while you market and sell our products. Our customer engagement solution includes in-depth training tools to set you up for success and easily re-sell our product. We are a partner-first company, so you won’t be competing with us. Access 24/7 support from our team. Add value to your existing offering, reduce churn, and earn revenue with Comm100. It’s no wonder companies across a wide range of verticals and territories partner with Comm100.

Asksuite is the award winning conversational booking platform for Hotels, helping them to get more direct bookings and increase revenue.

Comprehensive Conversational AI platform which helpswith customer support, as well as lead gen andconversational sales/marketing and commerce. We havethree main components:A) i) NLP engine which helps in building an intelligent botii) Live agent chatiii)Analytics to keep track of the solution.b) we are enterprise focussed:i) Cater to companies who get at least 1.2 million visitorsannually( nearly 20% translates to average number ofchats) on their websites.ii) B2C companies, higher the volume, better the ROImetric post using Haptik that we can showcase.iii) Major use cases: Customer support automation(increased ROI), Conversational commerce( Haptik helpswith Pre-purchase support translating to direct revenueincrease), Lead generation.

DelivApp is a platform for those who want to become an Uber Eats, DoorDash, or Glovo in their city or niche. Enjoy all the benefits of working with one vendor and one platform. We offer you a white-labeled multi-merchant ordering app, merchant portal, marketplace & logistics management dashboard, and a courier app - everything in a single interconnected system. Our solution is modular and highly configurable: you can choose to focus on on-demand food delivery, groceries, pharmacies or become a super app for all of these at once - we give you the tools to excel. Our advanced logistics allows you to manage your own couriers or rely on the merchants’ fleets, or seamlessly combine the two. With us, you can set up and launch your on-demand delivery marketplace in a matter of weeks.

WideBot empowers businesses to build smart, AI-enabled chatbots that speak both formal and informal Middle Eastern languages. Our intelligent bots are spun up with zero lines of code in a few minutes. The WideBot platform has the most powerful AI engine for Arabic slang.

Living Actor is an easy to use top of the class chatbot solution. Available natively in 6 languages, you can easily and automatically adress your problems in terms of support, self-service, HR and many more. The product ranges from NLP, API webservices and comprehensive administration for content creation and management.

OneDirect provides tools to large enterprises for improving customer experience. We have three product lines: Service Cloud - Software to manage omni channel communications with customers (Email, Phone, SMS, Twitter, Facebook, Instagram, LinkedIn, Google maps) Feedback Cloud - Software to collect omni channel feedback from customers (Email, SMS, QR code, Mobile, Social, Website, Whatsapp, iMessage etc) Message Cloud - Software to communication to users via different messaging channels (Website, Mobile, SMS, Whatsapp, iMessage, Messenger, Twitter DM)

GoDesk is a SaaS based Guest Messaging Platform for Hotels and Resorts.We help Hotels and Resorts around the world "Ensure" they deliver the world class service experience they "Intend" to deliver. This is achieved by use of Chatbots and a transparent Guest communication platform that connects the Guests directly to the Hotel Management and HODs of the property. This results in service recovery of unhappy guests before thay step out of the property and end up expressing negative sentiments in social forums.The guests don't need to download any apps or have to go to any website, as the interaction happens directly on "WhatsApp". For the Hotel it is a complete cloud based platform with integration into any Hotel PMS leading to zero learning curve or change in behavior for the staff.A thoroughly market whetted product loved by top Star clienteles who have been very loyal.

United States

ognetics– AI based platform, which supports strategic decision making around M&A and Growth. At the back of a very strong industry logic powered by technologies such as Graph Analytics, Machine Learning and NLP, Kognetics enables decision making by helping firms benchmark themselves, identify strategic gaps and potential companies to acquire, value them and get to the right decision makers in these companies. The application has been showcased to business and technology leaders in companies within the tech ecosystem and we have received a great response. We are also launching our customizable News Analytics Engine, which a lot of our clients in Corporates/Investment Advisory firms are finding it immensely helpful and wanting to integrate with their existing news engine.

Wizergos? is a privately held company headquartered out of Bangalore, India. Wizergos brings innovative solutions in the areas of Productivity and team management. Wizergos' flagship Meeting Management Software, launched in 2016 has found adoption among the enterprises world wide, is helping them manage their work around effective meetings. Wizergos is trusted by the large enterprises such TATA TrentHyper and Westside, Fidelis Insurance.

United States

Retention Marketing that works by helping you drive revenue through intuitive and simple software and campaigns.

United Kingdom

Deskero is a multi-channel cloud based help-desk and ticketing SaaS. It helps companies from all over the world managing their support processes by gathering requests from email, social networks, live chat, web forms, etc. in a single platform. It makes customer care easier with a wealth of powerful tools that can make the difference.

Malta

EBO is an AI-powered bot that helps businesses get closer to their customers. Our product facilitates multi-lingual, multi-channel communication at scale. EBO reduces operational costs associated with customer service and offers new engagement possibilities to companies. With an award-winning custom-built dialogue designer, EBO brings the complexity of cognitive services to the market through a simple interface and a team of passionate digital consultants.

Singapore

FocalScope was established back 2005. We have designed and built a software ticket system for customer service, support, helpdesk and call center. The solution can be delivered as cloud or on premise solution. The system is based on a Microsoft SQL database. The key features in the product is: - Email ticketing - Live Chat - Call Center / Telephony / PBX / VOIP - Knowledge base - Social engagement We have clients like DHL and American Express using FocalScope.

Portugal

Collab is a European Multimedia Contact Center (cloud and premises-based) company with a strong heritage of innovation and it has been providing award-winning platforms, fully based on IP architectures, to businesses of all sizes around the world for 10+ years. Collab was founded with a clear strategy: disruptive innovation in enterprise grade contact centers, through new architectures and business models. Today, with the advances in cloud computing and AI, our vision is more alive than ever.

Portugal

We are a Cloud SaaS CRM Software Provider, based in Portugal, with 11 Dedicated Programmers for custom build Software solutions for the Car Rental Industry. Currently we have successfully developed a state-of-the-art program for the Car Rental Industry.

Started in the year 2015 in the city of Ahmedabad, HoduSoft Pvt Ltd is well-known for being cost effective and the best solution provider that in turn make your business successful. With a dedicated approach towards developing world-class products, HoduSoft has emerged as a leading business VoIP solutions provider. With a wide array of products, HoduSoft also ensures best returns on technological investments.Having a decade-long experience in the VoIP industry, founders of HoduSoft have decided to come up with various innovative products for communication. Since we have hands-on experience working on numerous communication projects, we understand customer requirements and design the products that are efficient as well as user-friendly. When it comes to developing innovative products for communication, performance, stability and small details like UI/UX become mandatory aspects. Therefore at HoduSoft we design and develop products that deliver performance and stability to its users ...

Ireland

bobile is a friendly mobile app creator specializing in small business’s needs. Our powerful technology (patent-based) automatically launches apps on Google Play, iTunes and Amazon app stores without any previous technical knowledge.

Canada

Abhisi lets you provide timely personalised support to your customers while being incredibly simple to use for you and your team. If you are using Gmail or other email clients give Abhisi a try and see how much time, effort and hassle it saves you. Abhisi lets you provide support from all sources - email, Twitter, Facebook and more - to make your team's life easy and your customers happy. Because happy customers grow your business.

Teleportel is specialist and undisputed global market-leader in the niche of Custom-built Video Communication Systems. These are intelligent video-communication systems enabling our customers to do business over distance, exactly as if they were in the same location with the customer. The systems deliver the ultimate customer experience in distant video-communication. We keep pushing the envelope to achieve the highest level of natural and authentic distant communication between two individuals in different locations. These individuals are typically a service provider or sales person on one hand and a customer on the other hand ; in a B2C relationship. And, we do this... at the lowest possible cost. This cannot be done with 'classic' video conferencing equipment. To achieve this lowest-cost, highest-quality communication Teleportel has created a total 'suite'. It took over a decade to accomplish this.

Ameyo is an all-in-one software based communication solution that manages end-to-end customer journeys and consistently delivers exceptional customer experiences. It is a powerful and highly flexible IP-based customer contact system that lets you have a personalised interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.Designed on latest and robust technology, Ameyo call centre management software delivers solutions which help businesses to improve productivity and profitability and meet their overall goals of customer acquisition & retention, repeat sales and requisitioning and business process automation. With years of proven experience in the extensively challenging and fast-paced Customer Experience Management domain, Ameyo customer call center software enjoys a widespread range of customers on a global level with over 1500+ installations across more than twelve industry verticals including Banking, BPO, E-c ...

United States

Cugic believes in delivering high quality chat solutions, irrespective of its type or industry. For the company, customers’ requirement are considered on top priority. In most of the companies, the project is commonly assigned to a single person who thinks, designs and executes the project alone. However, this company assigns the said task to a team who collaboratively work to produce exceptionally creative solutions, excellent design skills, and precise execution. One of the core values of the company denotes that no solution should be compromised in any aspect, and also that the creativity must be considered as the fundamental property of a project. The mission of Cugic also suggest that each of its client is highly satisfied with not just the product, but also the service. For more information about us please visit us : https://www.cugic.com/

LogixGRID Technologies Pvt Ltd’ has been bringing in the might of cloud computing and the mobility of mobile platform to the supply chain industry using its innovative solutions with prime focus in real time results, connectivity, visibility, vulnerability LogixGRID is setting a benchmark. LogixGRID comprises of individuals having exceptional insights into the logistics industry. Putting together the combined experiences, the company provides customized ERP and mobility solutions to its clients. LogixGRID has acquired clients amongst India’s leading ecommerce sites pepperfry.com, tradus.com, amazon.in, shopclues.com, koovs.com. Innovation of LogixGRID Technologies has climbed its destination to the global market including Lebanon, Syria, Kenya, Saudi Arabia, and United Arab Emirates. LogixGRID has put the pedal-to-the metal and are headed towards transforming the supply chain into a fully integrated logistics environment by providing top notch end-to-end logistics to the c ...

.We have an ecommerce contact widget (chat, SMS, callback and email, with Whatsapp and Hangouts coming soon) that lets store visitors contact the owner and have a conversation through any of these channels. This drives conversion rates, since visitors can get their questions answered instantly without waiting for email to get turned around. We provide a huge advantage over chat widgets, in that when a visitor starts a chat, he becomes a lead. The seller has his phone number or email. And the visitor who has a question and would normally leave the site to google it now can leave his number and get an answer through a callback or SMS.

pascom are the developers of the award winning, next-generation pascom UC telephony solution.With pascom's on-premise and cloud based UC phone systems at the heart of your Business Communications, you will have a centralised, intelligent hub with which you can gain total control over your organisation's communications - no matter how diverse or dynamic your business communication channels.Our solutions offer excellent scalability and are highly customisable to exactly match even the most specific customer requirements which is why pascom software based IP PBX solutions are the perfect choice to support Small Medium Enterprises communicate smarter and more cost effectively.Visit our stand and discover how we upgrade business communications.

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