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We Empower Leaders to Drive Greater Impact At Diligent, we believe in a world where transformational leaders can build more successful, equitable and sustainable organizations.One million users and more than 700,000 board members and leaders rely on Diligent software to connect insights across governance, risk, compliance, audit and ESG to drive greater impact and lead with purpose.
Move your Contact Center to the Cloud with secure and assisted implementation. Talk to our experts now and get a personalized deployment plan. With VCC Live, helpdesk and customer support teams can easily manage customer requests and handle tickets with efficiency. Your team can make and receive phone Calls, SMS, Emails and chat messages. Keep your abandoned call rate under 3% and increase your team’s talk-time to up to 49 min/hour. Predictive dialer calls a list of numbers automatically and predicts when human agents will be available for the next call. Meet our end-to-end solution that merges self-service with customer segmentation, contact center features, live payment offers, and full CRM integration to enhance PTP commitments recovery.
ABOUT US:We are a leading IT solution company based in the UAE, providing world-class solutions to our valued clients. Our advanced business software solutions are designed to help your business grow and succeed. We take great pride in serving our clients and working with many high-profile companies. We offer consultancy assistance services to help you create a better future for your business. Our vision is to inspire individuals to challenge their goals and enhance their business productivity with reliable and effective IT solutions. We deliver high-quality IT solutions that maximize your business and strengthen your business infrastructure.WE MAKE YOUR BUSINESS FRUITFUL FOR YOUOur team of highly skilled and supportive professionals will assist you at every step of your business journey. With our experience and expertise, we will make your business more interesting with unique solutions. We provide advanced IT solutions that enhance your productivity with efficiency and e ...
CLIKY, as a inventive start-up company, aiming to revolve around enabling businesses to succeed by leveraging the power of CRM technology, fostering innovation, providing seamless integration and ensuring trust and security. Navya has embarked on this journey having a clear aim to manage the end-to-end customer life cycle, deliver thoughtful & meaningful experiences with our all-in-one CRM solution which connects your sales, marketing, and service teams on a single platform.
LiveSwitch owns and operates one of the most powerful global real-time communications platforms that powers live interactive video experiences. It powers some of the most exciting customized live interactive video experiences in the market, with customers including Adobe, NASA, NBA, NFL (used in the SuperBowl), Deutsche Telekom and WWE. LiveSwitch has transformed the company from developing tailored solutions through professional services to delivering several innovative and disruptive out-of-the-box products for businesses of all sizes across multiple industries. Our core products include: - LiveSwitch Contact: A text message-to-video call web product that supports on-demand recordings, used to provide video estimates, remote field services, telehealth visits, compliance documentation and more. LiveSwitch Contact lets businesses expand their reach, save money, and increase revenue through on-demand video and recording. - LiveSwitch Concierge: A product that lets busine ...
Teamm8 is a revolutionary Conversational A.I Web-Assistant & Chatbot that Trains itself via a Knowledge Base, and has voice to voice functionality to make CX inclusive as well as dynamic - thereby increasing conversion rates and engagement.It's Live Translating, Low-Code, NLP/LLM Based, and has the option to be a bespoke animated character avatar on the front end for customers to speak with, in addition to having the standard text box function where the users can send voice-notes to and will be replied to in speech.This solution bridges the gap by where 'out-the-box' chatbots we not sophisticated enough in the past to deal with highly complex businesses and products or handle extremely difficult customer queries. Teamm8 is capable of advanced product recommendations and pre-qualifications for sales for example, or can complete and automate repetitive Administrative duties, empowering CS to focus on higher-level or revenue generating activities."It's like training Alexa on ...
BDRSuite is a leading player in the Backup and Disaster Recovery market for Small/Medium Businesses, Enterprise Businesses, and Service Providers. Vembu’s flagship offering - BDRSuite - is a comprehensive and Cost-Effective Backup and Disaster Recovery Solution designed to protect your Data Centers/Private Clouds (VMware, Hyper-V, Windows, Linux, Applications & Databases), Public Clouds (AWS), SaaS Applications (Microsoft 365, Google Workspace), and Endpoints (Windows, Mac).
Einfache, sichere Tools für den IT-Support – Fernzugriff, Überwachung und Verwaltung, Remote Support, Visuelle Interaktion und interaktives Ticketing.
Futuristic, modern, and innovative; Corsound is a B2B software company providing voice-based solutions powered by AI that are the perfect solution for authentication and fraud detection in financial, security, and healthcare markets. Corsound provides accurate, voice biometrics solutions for call centers and government security, authenticating customers while stopping fraud and supporting multi-language with the ability to deal with noisy environments. Corsound can also investigate large data sets in mission-critical operations, identifying multiple P0Is quickly. Beyond its solution for voice biometrics, Corsound is the first commercial entity to stretch the limits of voice with artificial intelligence and is the first company to train an algorithm consisting of 200 patents to create a Deep Neural Network using millions of data points to generate an estimated image of an individual simply by listening to their voice. The potential use cases for government secu ...
Eastside (www.eastsideworld.com) offers tools for automating user engagement workflows tools for enterprises of any size (from SMB to large). It is cloud based & called ecs369. While ecs369 portfolio includes offerings such as virtual PBX, Web Conferencing, and automated voice bots, etc., we also provide a complete voice integrated CRM solution through our partners thus bringing all the moving parts together for creating custom workflows for your organization.
OUR MISSION: Deploy conversational AI applications to global enterprises for seamless communicationWe seek to drive change by disrupting convention and status quo. Our cutting-edge technological solutions, powered by advanced NLP and effective intent analysis, map the entire customer journey to send automated responses in seconds and create an exceptional customer experience (CX).Our scalable conversational AI automation solution transforms customer and employee communications and thus boosts customer satisfaction. Available both in on-premise and cloud environments, Enterprise bot AI enables businesses to have omnichannel natural language conversations – email, webchat, voice, and mobile apps – with their users and in any language.
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers.More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).
Comm100 is the only customer service platform that offers an omnichannel customer experience hosted both on the cloud or on-premise. Our software makes agents’ lives easier by offering live chat, chatbots, routing rules, agent assist, and agent consoles. We offer personalized partnerships to earn additional revenue with our flexible partner program. With our best-in-class security and compliance, we guarantee you peace of mind while you market and sell our products. Our customer engagement solution includes in-depth training tools to set you up for success and easily re-sell our product. We are a partner-first company, so you won’t be competing with us. Access 24/7 support from our team. Add value to your existing offering, reduce churn, and earn revenue with Comm100. It’s no wonder companies across a wide range of verticals and territories partner with Comm100.
Asksuite is the award winning conversational booking platform for Hotels, helping them to get more direct bookings and increase revenue.
Comprehensive Conversational AI platform which helpswith customer support, as well as lead gen andconversational sales/marketing and commerce. We havethree main components:A) i) NLP engine which helps in building an intelligent botii) Live agent chatiii)Analytics to keep track of the solution.b) we are enterprise focussed:i) Cater to companies who get at least 1.2 million visitorsannually( nearly 20% translates to average number ofchats) on their websites.ii) B2C companies, higher the volume, better the ROImetric post using Haptik that we can showcase.iii) Major use cases: Customer support automation(increased ROI), Conversational commerce( Haptik helpswith Pre-purchase support translating to direct revenueincrease), Lead generation.
"Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has." - Margaret MeadeOur endeavour has been to create world-class travel and aviation technology solutions. We believe in building strong partnerships with our customers to ensure that we are able to deliver a robust and cost-efficient solution to them.Our journey has been an exciting and rewarding one. We pride ourselves in developing innovative travel technology products, from building India`s first retail travel portal Ghumo.com to India`s first web-based business travel solution Atyouprice.net, our mission has remained unchanged.We are fortunate to have an opportunity to serve over 230 corporates, travel agencies and airlines across the globe. Today Team Infiniti is spread across four locations in India with over 250 highly motivated and experienced travel technology specialists supporting our vision and customers.
Peerlogic is a conversational intelligence platform that helps your front office convert more patients.
WE AUTOMATE REPEATABLE PROCESSES We recover up to 50% of your employees' time
Patented A.I. that automates your lead workflow. vantage+ for Marketers – Understand which marketing channels perform best. vantage+ for Salespeople – Increase deal velocity and close more business. vantage+ for Channel Leaders – Know your best sales partners and give them more opportunities.
WideBot empowers businesses to build smart, AI-enabled chatbots that speak both formal and informal Middle Eastern languages. Our intelligent bots are spun up with zero lines of code in a few minutes. The WideBot platform has the most powerful AI engine for Arabic slang.
Living Actor is an easy to use top of the class chatbot solution. Available natively in 6 languages, you can easily and automatically adress your problems in terms of support, self-service, HR and many more. The product ranges from NLP, API webservices and comprehensive administration for content creation and management.
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled infrastructure, engineering TM and assurance services. This is delivered through its unique Global Network Delivery Model, recognized as the benchmark of excellence in software development. A part of the Tata Group, India’s largest industrial conglomerate, TCS has a global footprint and is listed on the National Stock Exchange and Bombay Stock Exchange in India. Extensive industry experience ?8 of top 10 US retailers partner with TCS ?Rich experience in digital transformation across retail, customer service, analytics, loyalty and engagement ?Deep credentials in other industries increasingly intersecting with retail, including banking and telecom ?TCS' renowned experience certainty commitment95%+ return engag ...
iZND Group along with it’s group of companies is aligned to your business metrics through our Partner Expert Leveraging Programme, work hand in hand with you to deliver superior quality to your clients. We help you enhance your business performance, improve margins, align technology with business priorities, reduce costs, improve service speed and flexibility, and achieve long-term success.Our complete spectrum of infrastructure outsourcing services will help you build and manage a highly available, reliable IT infrastructure that is capable of meeting the dynamic needs of your businesses in a multi-sourcing scenario.
OneDirect provides tools to large enterprises for improving customer experience. We have three product lines: Service Cloud - Software to manage omni channel communications with customers (Email, Phone, SMS, Twitter, Facebook, Instagram, LinkedIn, Google maps) Feedback Cloud - Software to collect omni channel feedback from customers (Email, SMS, QR code, Mobile, Social, Website, Whatsapp, iMessage etc) Message Cloud - Software to communication to users via different messaging channels (Website, Mobile, SMS, Whatsapp, iMessage, Messenger, Twitter DM)
feetport.com is our product for which we are looking to find channel partners
GoDesk is a SaaS based Guest Messaging Platform for Hotels and Resorts.We help Hotels and Resorts around the world "Ensure" they deliver the world class service experience they "Intend" to deliver. This is achieved by use of Chatbots and a transparent Guest communication platform that connects the Guests directly to the Hotel Management and HODs of the property. This results in service recovery of unhappy guests before thay step out of the property and end up expressing negative sentiments in social forums.The guests don't need to download any apps or have to go to any website, as the interaction happens directly on "WhatsApp". For the Hotel it is a complete cloud based platform with integration into any Hotel PMS leading to zero learning curve or change in behavior for the staff.A thoroughly market whetted product loved by top Star clienteles who have been very loyal.
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