Overview
Ameyo is an all-in-one software based communication solution that manages end-to-end customer journeys and consistently delivers exceptional customer experiences. It is a powerful and highly flexible IP-based customer contact system that lets you have a personalised interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.
Designed on latest and robust technology, Ameyo call centre management software delivers solutions which help businesses to improve productivity and profitability and meet their overall goals of customer acquisition & retention, repeat sales and requisitioning and business process automation.
With years of proven experience in the extensively challenging and fast-paced Customer Experience Management domain, Ameyo customer call center software enjoys a widespread range of customers on a global level with over 1500+ installations across more than twelve industry verticals including Banking, BPO, E-commerce, Financial Services, Telecom, Travel & Tourism, Healthcare, and Retail. Ameyo has been consistently recognised for its outstanding contribution to IP customer service platform and customer experience management, earning several awards and accolades from industry experts worldwide.
Ameyo customer contact system is a product of Drishti-soft Solutions founded in 2003 to bring into existence next generation call centre solutions that delivers the “True Customer Experience”. Ameyo was developed with an ideology of creating a robust customer service platform capable of addressing the burgeoning demands of the new world of customer engagement.