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OUR MISSION: Deploy conversational AI applications to global enterprises for seamless communicationWe seek to drive change by disrupting convention and status quo. Our cutting-edge technological solutions, powered by advanced NLP and effective intent analysis, map the entire customer journey to send automated responses in seconds and create an exceptional customer experience (CX).Our scalable conversational AI automation solution transforms customer and employee communications and thus boosts customer satisfaction. Available both in on-premise and cloud environments, Enterprise bot AI enables businesses to have omnichannel natural language conversations – email, webchat, voice, and mobile apps – with their users and in any language.
We are grateful for giving us the opportunity to submit a proposal for designing a website to this well reputed Sport Club in Sri Lanka.Zincat is one of the leading and a well-established application development platform providers (MADP) in Sri Lanka. We deliver end to end integrated and cloud-based platforms which are well designed, built, tested by the talented and well experienced IT experts of Zincat Technology. We assure the quality and the reliability of the products which we offer and deploy with our valuable customers. Zincat is in the quest of building sophisticated technology with a team of technology consultants specialized in comprehensive array of IT development.We are fully capable of providing following solutions to your organization.Enterprise Resource Planning Solution (ERP) Point of Sales System (POS) Game Development Virtual Exhibition Platform IT Infrastructure Planning and Installation Server Hosting Services and Maintenance ...
Restaurant POS. Check our profile for more details.
At Awaken Intelligence we’re pioneers of innovative and flexible software to help you see the complete picture for your contact centre.With our leadership team’s contact centre experience spanning decades, we know the challenges you face, and we understand that every business has different pressure points at different times.We’ve taken our direct experience in contact centre leadership working with rigid and expensive software that didn’t perform as needed and developed technology that can be deployed as individual modules or as a complete platform. Our software is cost-effective and will seamlessly integrate with your legacy systems without any disruptions to your agent or customer experience.With Awaken, you’ll get a platform that is flexible, that adapts with you as your call centre evolves and unleashes the power to: Listen with voice analytics, speech analytics, language transcription and translation Understand the complete picture with actionable insights ...
We provide a complete solution for sales and customer support interaction, through an AI powered widget, including; insights, lead generation and KPIs
BlockSurvey is an end-to-end encrypted form and survey tool. We help people run sensitive surveys.
Comm100 is the only customer service platform that offers an omnichannel customer experience hosted both on the cloud or on-premise. Our software makes agents’ lives easier by offering live chat, chatbots, routing rules, agent assist, and agent consoles. We offer personalized partnerships to earn additional revenue with our flexible partner program. With our best-in-class security and compliance, we guarantee you peace of mind while you market and sell our products. Our customer engagement solution includes in-depth training tools to set you up for success and easily re-sell our product. We are a partner-first company, so you won’t be competing with us. Access 24/7 support from our team. Add value to your existing offering, reduce churn, and earn revenue with Comm100. It’s no wonder companies across a wide range of verticals and territories partner with Comm100.
DelivApp is a platform for those who want to become an Uber Eats, DoorDash, or Glovo in their city or niche. Enjoy all the benefits of working with one vendor and one platform. We offer you a white-labeled multi-merchant ordering app, merchant portal, marketplace & logistics management dashboard, and a courier app - everything in a single interconnected system. Our solution is modular and highly configurable: you can choose to focus on on-demand food delivery, groceries, pharmacies or become a super app for all of these at once - we give you the tools to excel. Our advanced logistics allows you to manage your own couriers or rely on the merchants’ fleets, or seamlessly combine the two. With us, you can set up and launch your on-demand delivery marketplace in a matter of weeks.
Slingloft is a B2B/SaaS platform that offers omni-channel CRM, Loyalty management and Customer engagement. Cloud based platform to increase customer retention and brand value through cashback based loyalty program, referral campaign, NPS feedback and multi-channel engagement.Unlike traditional products, we provide end-to-end tailored solution with rich customer access (App/Web) and wide range of Engagement options. Tailor-made Loyalty management solution based on customer's buying pattern, analytics and business requirement.
inresto is a one-stop technology solution that empowers restaurateurs to manage their operations efficiently. As a B2B arm of Dineout, we cater to any F&B establishment’s front & back-end house affairs.Through innovative & integrated solutions, inresto aims to disrupt the restaurant industry & put an end to the problems that have riddled restaurateurs since the beginning of time.Manage billing, track order queues, customise offers & assess reports - all on one platform!
zipBoard is a leading review and bug tracking SAAS platform. Our simple and powerful solution enables teams to collect feedback from their clients and plan, track, prioritize tasks and projects to deliver in time. Since 2015, thousands of customers, including Fortune 500 companies and agencies like Red Cross trust zipBoard to manage their projects in the cloud. Teams across the world, and industries use zipBoard for software development, e-learning development, marketing launches, UX reviews and web development projects. We offer an API to integrate into your workflow and also integrate with products like Microsoft teams, JIRA, zapier, etc. We are also a verified Microsoft Partner.
SurveyStance helps companies collect customer feedback. Our platform gets more than 10x the typical response rate from customers because our surveys are frictionless and easy to complete.We have 3 unique ways to collect customer or employee feedback.1. Feedback Kiosk (on-site iPad based kiosk) 2. OneClick Emoji Feedback Survey (embed within email signatures, help desk tickets, and more) 3. Inbound SMS Feedback (receive customer feedback to a dedicated sms text number)
Patented A.I. that automates your lead workflow. vantage+ for Marketers – Understand which marketing channels perform best. vantage+ for Salespeople – Increase deal velocity and close more business. vantage+ for Channel Leaders – Know your best sales partners and give them more opportunities.
Opinionmeter's proprietary SaaS platform is focused on three primary products: (1) TouchPoint, an enterprise survey solution, (2) FieldChecklist, a digital checklist solution targeted to EHSQ field inspections, and (3) SensoryPro, a sensory testing solution targeted to the Food & Beverage, Cosmetics & Fragrance, and Health & Beauty industries. All of our products are enterprise-grade and designed to serve business customers in the global market. Opinionmeter is a private equity-backed company with more than 20 years of experience successfully serving our targeted markets.
MyCondoLink specializes in providing technology, IT services and security management software to high-end residential condominiums. Keeping ourselves on top of modern technologies, we were one of the first to develop a communication and security software – AQUARUIS. Aquarius was developed to enhance communication between staff, property management and residents of the building. It provides for the logging of vital information in a searchable database, efficiently co-ordinates all facility bookings, creates/posts building memos, and provides detailed emergency procedures. We pride ourselves on being a forward-thinking innovative company, developing robust relationships with every one of our customers, understanding their needs and putting them first!We feel it is equally important to provide superior service offerings, as it is to maintain a high level of quality service. This can only be achieved by having an intimate understanding of the customers’ needs and expectations. Through ...
Waffor is a retail-focussed software product company that is dedicated to offering enterprise management and workflow solutions to businesses of all sizes and types. Small and medium enterprises (SMEs), individual owner manned stores, network stores and franchise models can leverage the benefits of our product.Besides simplifying management and administrative tasks, Waffor has a clear and simple goal: To offer a unique retention marketing solution for retailers by which they can identify, reward and retain customers for faster growth. Following a SaaS distribution model, we want small and medium retail stores to delve deeper into customer engagement and retention.Our company is a name synonymous with trust and efficiency. It is founded and managed by successful senior executives that hold 50+ years of cumulative experience. Under their mentorship, able guidance and vision, we have successfully built prior start-ups that have paved the way as multi-million dollar companies.
GoDesk is a SaaS based Guest Messaging Platform for Hotels and Resorts.We help Hotels and Resorts around the world "Ensure" they deliver the world class service experience they "Intend" to deliver. This is achieved by use of Chatbots and a transparent Guest communication platform that connects the Guests directly to the Hotel Management and HODs of the property. This results in service recovery of unhappy guests before thay step out of the property and end up expressing negative sentiments in social forums.The guests don't need to download any apps or have to go to any website, as the interaction happens directly on "WhatsApp". For the Hotel it is a complete cloud based platform with integration into any Hotel PMS leading to zero learning curve or change in behavior for the staff.A thoroughly market whetted product loved by top Star clienteles who have been very loyal.
Connect UK is a CRM platform that drives a mobile application that has been developed by Sterling. It provides an easy to use dashboard that provides analytics of user engagement. It's perfect for organisations that have considered a mobile application but don't want to engage with a developer.
LocoBuzz is a technology company enabling valuable Customer Experience globally. We converge AI, analytics, Big Data and automation to assist in your digital transformation Journey. Our Platform effectively addresses core challenges pertaining to customer experience management in the connected and Omni Channel digital world. In the recent times, we have partnered with 5 out of the top 10 Indian brands for meeting their Customer Experience and Digital Transformation needs. Our portfolio of clients include the likes of Godrej, Reliance Jio, HDFC Bank, Indian Hotels, Titan, Yes Bank, Havells, Bacardi, etc.
Abhisi Helpdesk seamlessly integrates with all modern channels used by your customers to communicate with you - including email, social media, Website widget, SMS and more. Quickly set auto responses and keep track of what your customers have to say from a variety of contact points. With Abhisi, you will be able to serve your customers better with a smaller investment. Get started now by signing up for free and see how Abhisi’s simple yet advanced user interface will monitor all incoming communica- tion from your customers - unleashing the full potential of your support team.
RePOS is the flagship product of Resolute Solutions, an IT agency based in Surat, India. At Resolute, we have a strong team of young and dynamic IT experts who are proficient in designing and developing all types of Web & Mobile applications as well as continuously upgrading our home grown Software Product, RePOS. RePOS is much more than a POS Software and we specialize in automating the business processes of Restaurant and Retail Sectors. We understand the challenges that all businesses face today and design solutions that are highly scalable and interactive in nature. We take pride in calling ourselves “Resolute Solution Providers” as it’s our resolution to always deliver robust solutions.
eZee Technosys is one of the few complete hospitality IT solutions providers in the world. Offering solutions that cover hotel management, booking management, online room distribution, restaurant management, guest feedback and hotel mobile apps; eZee develops on-premise along with cloud-based solutions as well as mobile applications for eZee solutions. Founded in 2005, eZee Technosys today serves more than 10000 clients in more than 160 countries across the globe.
There is a new superhero squad on the block! The smartest, fastest, strongest, and most resourceful individuals in the field of consumer insights and data analytics have decided to come together! Dare we say, what has happened since has been incredible. They have put together a collective of individuals, skills, and technology that is blowing away current standards, redefining and remoulding the very core of how an entire industry works. Capturing the most meaningful customer insights of today, while simultaneously anticipating the data analytics needs of tomorrow, Insight Heroes is not just a company; it’s a force to be reckoned with and revered. Insight Heroes has the power to take complex analytics and present them as meaningful insights in record-shattering times. Working on a platform that is built to transcend the distance of continents, IH never has and never will think small. The future is here, and it’s wearing one good-looking cape!
ConnectNOW – A Chat Based Skills Routing and Digital Integration Systemhttp://connectnow.org.uk/
Elegant Surveys helps businesses to collect data about their experience and get detailed reports to help improve customer satisfaction.Used globally by restaurants, salons, boutiques, retailers, hospitals, pharmacies and other businesses for their customer feedback requirements, we help you generate valuable insights from surveys filled by your customers and to respond instantly to negative reviews.
Jewelfie - Consumer Experience & Relationship Management (CERM) is the evolving technology space that promises jewellery retailers in extending CONTINUOUS & CONSISTENT BRAND EXPERIENCE to their customers across all channels. The technology will help creating OMNI CHANNEL PRESENCE for jewellery retailer and offering right products based on minute segmentation of their huge and growing customers, based on gender, age, occasions, affordability, design trends, geography, traditions etc. Also customers can reach jewellery retailer very easily with just click of a button either on internet or on their Mobile or tablets. Jewelfie CERM is a cloud based platform with ability to manage multiple channels simultaneously using eStores, kiosks, in / out store tablets, consumer apps with channel specific users, features, product catalogues, pricing and centralized order management process. The said technology is first of its kind in Jewellery Retailing and it is developed by us. Apart from ...
ChatterOn helps businesses create intelligent chatbots that understand human language for automating Customer Service/Support, FAQs, Sales, Lead Generation on Facebook Messenger, Website & App.
Accubits is one of the promising technology solutions enablers in the India. Based out of Virginia & Trivandrum, the company has been proactive in providing innovative, sophisticated and cost effective experience to its customers - be it through its designing & scaling focused mobile and web development, Analytics, iBeacons & AI services or customer support. Accubits Technologies Private limited is providing services to the top notch clients in different parts across the world.
Enterprise Technology Solutions (ETS), a technological division of Etech Global Services, develops software solutions by deploying cutting edge new age technology. ETS provides comprehensive software product development services that span multiple industry domains. Our software products are based on innovative functional ideas which fulfill client expectations and requirements, mold easily to integrate with the new latest technologies, and reduce cost while maximizing ROI. Using the expertise and experience in developing solutions for fortune 500 clients, ETS created Integrated Customer Engagement (ICE), a product that has Chat, Email fulfillment and FLO on a single common platform. ICE helps customers perform greater Customer Engagements and facilitates an easy flow of information that is secure and available at your finger tips.
Our Cloud Contact Center (CCC) is an advanced call center management system with more functionality than traditional hardware based contact centers at a fraction of the cost. Telax Cloud Contact Center leverages the “Cloud” model to deliver a customizable and easy to use call center solution that includes ACD, IVR, WFM, CTI, reports, recordings, remote agents, and much more. Trusted customer relationships are key to elevating contact centers to strategic assets. Whether routing calls to the last agent that generated a positive outcome or the most skilled agent overall, enabling customers to reach the best agent right away is paramount to building trusted relationships. With features such as Enhanced Call Flow, Workflow Scripting, and Contact Routing, you will be able to provide a consistent, positive customer experience every time
Let’s QA is simply the most powerful and most time-efficient visual QA & feedback system for websites, designs and mobile applications. With Let’s QA your clients can easily leave feedback right on the live project, in the exact location where any necessary corrections are needed. This gives you, the developer, a continuous, accurate and visual description of any issues including useful and detailed information you need to solve them.
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