Telax

Type: Vendors

Overview

Our Cloud Contact Center (CCC) is an advanced call center management system with more functionality than traditional hardware based contact centers at a fraction of the cost. Telax Cloud Contact Center leverages the “Cloud” model to deliver a customizable and easy to use call center solution that includes ACD, IVR, WFM, CTI, reports, recordings, remote agents, and much more.



Trusted customer relationships are key to elevating contact centers to strategic assets. Whether routing calls to the last agent that generated a positive outcome or the most skilled agent overall, enabling customers to reach the best agent right away is paramount to building trusted relationships. With features such as Enhanced Call Flow, Workflow Scripting, and Contact Routing, you will be able to provide a consistent, positive customer experience every time

Industries

Market Specialization

Contact Details

+ 1 - 6472771016

265 Evans ave